Rosie vs Smith.ai

Rosie charges by the minute and starts at $49 for 250 minutes. Smith.ai charges by the call, from a free 25-call plan to $500 for 300 calls, and can hand calls to human receptionists for an extra per-call fee. Which is cheaper depends mostly on how long your calls run.

Cost at the same call volume

Cheapest plan at each volume, with 3-minute average calls and monthly billing. Try your own numbers.

Calls a monthRosieSmith.ai
100 calls/mo$149/moScale$212.50/moPro
300 calls/mo$149/moScale$500/moEnterprise
1,000 calls/moLargest plan covers 2,000 minutes a month$2,019/moEnterprise

Side by side

Yes means at least one plan includes it. Each pricing page shows which plan.
RosieSmith.ai
Starting price$49/mo$0/mo
Pricing modelPer minutePer call
Cost at 300 calls/mo$149/mo (Scale)$500/mo (Enterprise)
Appointment bookingYesYes
Live transfer to youYesNo
Human receptionist backupNoNo
SpanishYesYes
SMS follow-upYesNo
HIPAA (signs a BAA)NoNo
Free trial7 daysNone stated
Demo lineNone publishedNone published
Best forSmall businesses that want a large minute allowance for the price and English plus Spanish.Businesses that want per-call pricing, a free starter plan, and the option of human backup.
Pros
  • 250 minutes for $49 a month
  • English and Spanish on every plan
  • 2 months free on yearly billing
  • Free plan with 25 calls a month
  • Per-call pricing, so call length doesn't change the bill
  • English and Spanish call handling
Cons
  • Booking and live transfer start on the $149 Scale plan
  • No published overage rate
  • Overage of $2.17 to $3.00 per call adds up at higher volumes
  • Human escalation costs extra per call
  • Live transfer to your own phone isn't stated on the pricing page
Visit RosieVisit Smith.ai

Fine print

Rosie

  • Spam calls: Spam detection is included. The pricing page doesn't say whether spam uses minutes.
  • Call counting: Not disclosed.
  • Promotions: Paying annually gets 2 months free.
  • Overage: Not disclosed.

Smith.ai

  • Spam calls: Calls from known spam numbers are filtered out, and you can remove up to 10% of calls a month as spam.
  • Call counting: Every answered call counts toward your quota.
  • Promotions: A 6-month plan is available at lower rates; details require talking to sales.
  • Cancellation needs 30 days' notice.

Which one to choose

Choose Rosie if…

You get lots of calls and want a large minute allowance for a low monthly price, with booking and live transfer on the $149 Scale plan.

Choose Smith.ai if…

You get only a few calls and want to start on a free plan, or you want human receptionists available behind the AI for an extra per-call fee.

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