Smith.ai pricing
Businesses that want per-call pricing, a free starter plan, and the option of human backup.
Prices verified Sep 29, 2026 from the official pricing page.
Plans
| Plan | Monthly | Billed yearly | Includes | Overage | Contract | Setup fee | Must-haves included |
|---|---|---|---|---|---|---|---|
| Free | $0 | — | 25 calls | $3 per call | Month-to-month | None stated | Appointment booking, Spanish |
| Pro | $150 | — | 75 calls | $2.50 per call | Month-to-month | None stated | Appointment booking, Spanish |
| Enterprise | $500 | — | 300 calls | $2.17 per call | Month-to-month | None stated | Appointment booking, Spanish |
- Pro and Enterprise also come in larger call bundles (150, 300, 500 and 1,000+ calls) at lower per-call rates. We price the entry bundle of each, so high-volume costs may be lower than shown.
- Escalating a call to Smith.ai's human receptionists is a per-call add-on, not included in these prices.
What it costs at your volume
Cheapest plan at each volume, with 3-minute average calls and monthly billing. Try your own numbers.
| Calls a month | Cheapest plan |
|---|---|
| 100 calls/mo | $212.50/moPro |
| 300 calls/mo | $500/moEnterprise |
| 1,000 calls/mo | $2,019/moEnterprise |
Fine print
- Spam calls: Calls from known spam numbers are filtered out, and you can remove up to 10% of calls a month as spam.
- Call counting: Every answered call counts toward your quota.
- Promotions: A 6-month plan is available at lower rates; details require talking to sales.
- Cancellation needs 30 days' notice.
At a glance
- Free trial
- None stated
- Demo line
- None published
- Founded
- Not stated
- Parent company
- None stated
- Markets to
- Home services, Law firms
- Integrations
- Clio, Calendly, Zapier, HubSpot, Salesforce
Pros
- Free plan with 25 calls a month
- Per-call pricing, so call length doesn't change the bill
- English and Spanish call handling
Cons
- Overage of $2.17 to $3.00 per call adds up at higher volumes
- Human escalation costs extra per call
- Live transfer to your own phone isn't stated on the pricing page
Cheaper alternatives with the same features
- Rosie$149/mo at 300 calls (Scale)
- Upfirst$159.95/mo at 300 calls (Pro)
- AI-Receptionist.com$249/mo at 300 calls (Starter)
Head-to-head comparisons
Price history
- First recorded: Free $0 (25 calls), Pro from $150 (75 calls), Enterprise from $500 (300 calls); overage $3.00, $2.50 and $2.17 a call. Source
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